Our contact centre offers you a 24/7 sales and services department to help manage your business. We operate across the US & Canada, Asia-Pacific, Australia & New Zealand markets. Providing your business with both in-bound and out-bound tailored sales and services programs. We deliver results by focusing on the problems you solve and challenges you help your customers overcome. If your business is looking to either build a sales team or to build the support services for your current sales team then we just might be a good fit for your business. Perhaps your business is looking to find new ways to sell your products, or do you require dedicated in-bound sales support? Then we'd like to show you how we can help you achieve the sales success you're looking for.
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Content marketing and social media marketing are two very different concepts, with business today being driven by online decision making you need quality content that can be delivered across the social media channels that make sense to your business. Quality content choices include a blog, eBooks, articles, white papers, email marketing, social posting, promotional marketing, audio and video are all content marketing areas you should consider. First develop your content strategies, then work on your social media marketing platform strategies, to deliver your quality content.
Support Solutions for any emerging online business is a much overlooked component. We specialise in a wide range of support services to help you better manage your customer service needs. We provide custom designed support services for Zendesk, LiveChat, HelpDesks, Automation Systems, CRM, Email Marketing, Technical and In-bound support. Think website support solutions where your customers questions are answered directly on your website. Or HelpDesk and customised support ticketing services through Zendesk to offer your customers the answers to their questions in real time or via automated email systems. Our support programs are all completely tailored to your business.
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Zendesk makes it easier
With new advancements in technology and emerging manufacturing markets in overseas countries only a click away, opportunities to either produce or acquire products has never been easier. Market demands in fashion, tourism, technology and natural resources is offering entrepreneurs with opportunities to build online businesses to meet the needs of the market. Adobe Business Catalyst, or BC is an all-in-one online business platform that can handle all your needs to sell, service, monitor and grow an online business. BC offers you an all in one system so you can start selling your products and take payments immediately.
As your business grows how will you manage the administration requirements? As a small businesses are you bogged down in managing client on-boarding, accounting and invoicing, and worse chasing up your outstanding payments? Understanding your Human Resource programs and developing dedicated training plans to ensure your staff are the most productive they can be is paramount to your success. If you're struggling with generating proposals to help you close new business or you need additional customer service assistants to provide that customer care and support services, then our administrative team will be there to offer you a highly competitive solution.
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We've developed complex business structures across the globe to assist with your new business ventures. Either you're looking to utilise the structures we have in place or you're interested in setting up your own, either way we can help.
For any international business, securing payments in favourable currencies, minimising operating expenses and maximising your profit margins is clearly the goal.
If you're seeking ways to grow your existing business or if you're getting started with a new business then our experienced team can guide you through the startup process.