What inspires leadership in others? Is there a recipe to create leaders or are people simply born leaders? From experience leaders learn to lead, from family, past experience, as they follow others they learn from and great leaders pass on better traits to those that interact with. While some may posses natural born leadership skills, most have to work at being a better leader every day.  Continue reading →

Customer Service

Technology has made it easier for customers and companies to connect. As a result, the bar is raised for the level of service expectations that your customers have. There are many tools that you can utilise to encourage open communication between your company and your customer. Aside from the phone, email or chat service, you can also take advantage of social media channels such as Twitter.  Continue reading →

Transeo Views on Outsourcing to South AfricaIn March this year I had the great privilege of being invited by the Department of Trade and Industry (DTI) South Africa to attend the 2015 Trade Mission as one of the Australian delegates. It was an experience I’ll never forget and one that started back some 6 months earlier.  Continue reading →

Social Media enables businesses to promote their products and services and share information to keep their brand top of mind with clients. With several sites to post, share content, and maintain client relationships on, a business will need an effective and comprehensive social media management tool.  Continue reading →

Today with 1.5 billion active monthly users on Facebook and Twitter alone, it’s no longer a question of whether to use social media as part of one’s strategy, its a matter of how. Depending on what type of business you run, social media can be a very effective and powerful customer service tool.   Continue reading →

Social Media has given businesses a human voice to connect and engage with their customers. It also levelled the field for customers in that they could easily reach out to companies and share their experiences with others.   Continue reading →

Copyright © Transeo 2014 - Powered by Business Catalyst

Scroll to Top